Question 1

My washing machine is not draining properly. What can I try to do myself before calling you down?

Accepted Answer

I recommend opening up the filter on the bottom and emptying out anything stuck in there (the filter is usually located on the bottom right of the machine)

Question 2

If you have mold on your rubber gasket

Accepted Answer

Try to clean with bleach or a spray called מסיר עובש.

Question 3

Staining

Accepted Answer

If your clothing come out of a wash with gray splotches you can try the 3 following steps:

1)clean the machine with Calgon/Citric acid (מלח לימון)  and Run on an empty cycle at 60°.
In addition make sure you do not have mold on the rubber gasket.

2)Change to a liquid laundry detergent, such as sano maksima gel.

3)Add a filter to the water pipe that will purify the water .

This staining problem is common mainly during the summer season.

Question 4

My machine is giving  me electronic shocks, especially my washing machine what should I do?

Accepted Answer

I recommend calling an electrician asap.

Question 5

My machine is shoring the electricity.

Accepted Answer

Who should I call first? An electrician or an appliance repair technician? 
Usually this is an indication that your machine is the cause, therefore you need to call me down.

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